

Investment Account
Important information - please keep in mind that the value of investments can go down as well as up, so you may get back less than you invest. This information is not a personal recommendation for any particular investment. If you are unsure about the suitability of an investment you should speak to an authorised financial adviser.
Flexible investing with no limits
Our low-cost , easy-to-manage account lets you hold investments outside an ISA or pension, with no limit to how much you can invest.
Start investing today
From as little as £25.
Low fees
Benefit from our 0.35% fee if you invest £7,500, or set up a regular savings plan.
Here to help you
Our UK and Ireland-based call centres are open six days a week.
A wealth of choice
Thousands of funds and shares to choose from to help you reach your goals.
Expert guidance
Including insights and investment tools to help you on your way.
Always at your fingertips
Manage investments 24/7 with our secure online service and apps.
Unlike an ISA or pension, investments in this account are not held within a tax wrapper. Depending on your personal circumstances you may need to pay tax on your returns if they exceed your personal allowances. Before making a transfer decision, please read our transfer guide which explains the options available and gives you the important information you need to know.
Don't have an ISA, or haven't used your allowance? Read more about our ISA.

Transfer and get cashback
Having investments spread across multiple companies can be time consuming and costly. Bringing them together means less stress and less paperwork and can help you to get your money working harder.
Plus if you apply to transfer your investment to us by 28 February 2022, you’ll receive £20 to £1,000 cashback as a thank you from us.
What is an Investment Account?
- No limit to how much you can invest
- Choose from mutual funds, exchange-traded funds (ETFs), investment trusts or individual stocks and shares
- Start a new investment today, transfer existing investments to us, or hold your money in cash until you’ve chosen your investments.


How much can you invest?
- Invest any amount you wish
- Set up a regular savings plan from £25
- Or start by paying in a lump sum from £1000
A world of investment options
- Over 3,000 funds
- Large selection of UK shares, growing all the time
- Investment trusts and exchange-traded funds (ETFs)
- Investment solutions from our experts

Let's get started
Open an Investment Account
Start a regular savings plan from £25, or make a lump sum payment of at least £1,000.
Transfer an account
Instruct your transfer in minutes. Just enter details of your current providers, we’ll do the rest and let you know when the transfer is complete
Bring your investments together and get £20 to £1,000 cashback
Having investments spread across multiple companies can be both time-consuming and costly. Bringing them together in one place means less stress and less paperwork.
Our straightforward transfer process makes it easy to bring your investment accounts together - just tell us where they’re currently held and we’ll take care of the rest.
We don't charge you to transfer and we'll even cover any exit fees you may incur, up to a total of £500 per person . Plus, if you apply to transfer by 28 February 2022 you’ll receive £20 to £1,000 cashback ( exclusions, T&Cs apply).
Find out more about transferring investments to Fidelity
Need help?
Call our UK & Ireland-based team
0333 300 3350
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Important information - This information is not a personal recommendation for any particular investment. If you are unsure about the suitability of an investment you should speak to an authorised financial adviser.
Transfer your Investment Account
Make sure you have the following information with you:
- Debit card details (for a single payment)
- Bank or building society details (if you’re planning on setting up a regular savings plan)
Existing customers
If you’re an existing online customer, please log in to start your transfer
New customer
If you’re new to Fidelity, you'll need to open an account before you can start your transfer
Your Investment Account checklist
If you're ready to proceed, make sure you have the following information with you:
- Debit card details (for a single payment)
- Bank or building society details (if you’re planning on setting up a regular savings plan)
- Your tax identification number (if your tax residency is outside the UK)
Transfer your investments
This Cash Back Offer (the “Offer”) is available when you apply to transfer your pension(s), ISAs or other investment account assets between 4th October 2019 and midnight on the 6th December 2019
- The promoter of this offer is Financial Administration Services Limited (“Fidelity”), 130 Tonbridge Road, Hildenborough, Tonbridge, Kent TN11 9DZ.
- Subject to section 5, the Offer is available to anyone who completes a transfer of their assets from other providers to Fidelity Personal Investing. This offer is not open to those that transfer via an adviser or intermediary. To transfer assets you must submit a correctly completed form online or by paper.
- Cash back will be paid in the amounts noted in the table in section 9. If you transfer less than £10,000 you will not receive any cash back. The minimum transfer value is £1,000 unless the transfer is from another provider and you’re immediately going to start taking money from it, then the minimum is £50,000.
- The following types of transfer will qualify for the Offer:
- Cash transfer within ISAs and pension products – If you transfer in cash within ISAs and pensions, the provider you are transferring from will sell your investments and send the proceeds directly to us. We will hold them as cash within your account until you decide what you would like to invest in
- Re-registration – this involves a change to the fund or share register to show that Fidelity has taken over the administration of your investment/s. We can re-register your investments if the same investments are available through our Investment Platform, and they are able to be re-registered*. If you hold a particular share class of an investment that we do not offer, we will sell your investment after we re-register it and move the proceeds into a share class that is available on Investment Platform. This switch can take up to two business days, and your money will not be invested during this time. If you hold an investment that is not available through our Investment Platform or is otherwise unable to be re-registered* it will only be able to be moved to us as a cash transfer (see above) if it is held in a Pension or ISA. If the cash transfer is not within a pension or ISA, that amount will not count toward your total for the Offer. A re-registration does not count as a “disposal” for capital gains tax purposes, even if we switch your investment into a different share class. Please note that the minimum SIPP re-registration value is £1,000.
*Re-registration is not available for some products on the Fidelity Investment Platform. For example, a number of offshore funds cannot be re-registered.
- This Offer excludes:
- transfers of assets held in a product/account provided or administered by any company within Fidelity’s group of companies including, without limitation, transfers from the EBS SIPP and the Fidelity Personal Pension, or FundsNetwork SIPP, provided by Standard Life;
- transfers of assets currently held through Fidelity FundsNetworkTM;
- transfers from any defined contribution pension scheme investments held through, or administered by, a Fidelity group company;
- transfers of any defined benefit, safeguarded benefit or otherwise guaranteed pensions;
- advised or intermediated transfers;
- transfer of Junior SIPPs; and
- the lodgement of certificated shares
- The Offer will also not apply to assets that are currently held in a product/account provided or administered by any company within Fidelity’s group of companies which are transferred to another provider and then moved to Fidelity Personal Investing.
- Any other new investment will not qualify for the Offer.
- Any transferred assets will be subject to the applicable client terms for the product your assets have been transferred to.
- The value of your cash back payment will be determined by the total value of your eligible transferred assets on completion of the final transfer, as set out in the table below.
Total transfer value | Cashback |
---|---|
£10,000 - £24,999 | £20 |
£25,000 - £49,999 | £50 |
£50,000 - £99,999 | £100 |
£100,000 - £149,999 | £250 |
£150,000 - £399,999 | £500 |
£400,000 - £499,999 | £750 |
£500,000 or over | £1,000 |
- Cash back payments will be sent to you within 90 days after the closure of the Offer (6th December 2019). If your transfer has not completed by then, we will pay within 90 days after the completion of your last eligible transfer. The cashback payment will be paid into a Cash Management Account (CMA) which we will open on your behalf to enable us to facilitate this payment to you. The CMA is a separate account in your name that helps manage cash, currently for the purpose of paying cashback to you and will appear on your account summary online. The cashback can be withdrawn from your CMA straight to your bank account by logging into your online account.
- We ask that the assets you move to us as part of this Offer be held with us for at least 18 months after the completion of the transfer and must not be linked to an adviser or intermediary during this period. The 18-month period starts on the date that the last transfer is settled on your account. If you transfer or re-register your assets to another provider within this 18-month period, Fidelity reserves the right to reclaim any cash back payment that was made to you as part of this Offer. Fidelity may do this by withholding an amount prior to transferring or re-registering your assets to another provider. We will not reclaim the cash back amount from assets within a SIPP, other pension or ISA. Withdrawals from your account/s or income payment will not count as transfers for the purposes of this condition and will not result in our reclaiming your cash back payment.
We promote pension transfer cashback offers on a regular basis. However it is important that you take enough time to decide whether transferring your pension to us is right for you. If you need more time and wish to qualify for the cashback offer, please wait until the next offer period.
Issued by Financial Administration Services Limited, which is authorised and regulated in the UK by the Financial Conduct Authority. Fidelity, Fidelity International, the Fidelity International logo and the F symbol are trademarks of FIL Limited.
Exit fees terms and conditions
In order to request exit fees re-imbursement you will be required to complete an exit fees re-imbursement form which you can download by clicking here, or request over the phone by calling us on 0333 300 3351.
Terms and conditions for re-imbursement of exit fees
This offer does not apply to any investments linked to an Adviser / Intermediary or third party.
Fidelity will reimburse the exit/redemption fees charged to a customer by their former provider/s when they move their investments (minimum of £1,000) to Fidelity Personal Investing, up to a maximum amount of £500 per customer.
An exit fee is an administration charge which is imposed by the former provider and arises directly as a result of processing the transfer or re-registration of the customer’s investments to Fidelity. Fidelity will not reimburse the customer for any loss of investment returns, loss of interest, dealing charges, penalties for transferring investments before their maturity dates or any other charges associated with your transfer or re-registration.
Where a re-registration or transfer is not possible and the customer chooses to sell their investments held through another provider and subsequently make new investment/s (minimum £10,000) through Fidelity Personal Investing, Fidelity will cover any account closure fees charged by the customer’s former provider (excluding any dealing charges) of up to £500 per customer. Fidelity will not cover any bid-offer spreads or any capital gains tax liability arising as a result of these transactions.
Exit and account closure fees reimbursement must be claimed within a 6 month period from date of transfer of the customer’s investments to Fidelity. Exit fees will be reimbursed for transfers and re-registrations and account closure fees will be reimbursed provided the conditions above are met. Products included: ISAs, Investment Accounts, EBS SIPP, Fidelity Personal Pension, Fidelity SIPP, Unit Trusts, OEICs, SICAVs, Exchange Traded Funds, Investment Trusts and Shares.
To qualify for the reimbursement, the fees from the customer’s former provider must have been triggered as a direct result of the transfer or re-registration to Fidelity Personal Investing, or the closure of an account where the customer has subsequently (within 6 months) invested at least £10,000 through Fidelity Personal Investing. If the customer is transferring investments to more than one provider from their former provider at the same time, Fidelity will only reimburse the fees which are incurred as a result of direct transfer or re-registration to Fidelity. Other fees or charges unconnected with the transfer will not be reimbursed.
The completed Exit Fee Reimbursement Form and documentary evidence of the charge will need to be provided in order for the exit fees to be reimbursed to the customer. To claim the reimbursement of any account closure fees, documentary evidence of the closure fee levied will need to be provided to Fidelity, along with confirmation that a minimum of £10,000 has been invested with Fidelity within 6 months of incurring such closure fee.
The documentary evidence referred to above, must be either a copy of the charge confirmation letter from the former provider or a statement showing the charge being deducted.
Payment will be made to the customer by BACS when a bank mandate is held on the account. Alternatively, payment will be made by cheque.
Fidelity transfer offer: John Lewis and Partners e-gift card – terms and conditions
The Fidelity offer of a John Lewis and Partners e-gift card (the “Offer”) is available when you apply to transfer assets into a Fidelity Stocks and Shares ISA or General Investment Account (GIA) between 17th January 2020 and midnight on the 20th April 2020.
- The promoter of this offer is Financial Administration Services Limited (“Fidelity”), 130 Tonbridge Road, Hildenborough, Tonbridge, Kent TN11 9DZ.
- Subject to section 5, the Offer is available to anyone who completes a transfer of their assets from other providers to Fidelity Personal Investing. This offer is not open to those that transfer via an adviser or intermediary. To transfer assets you must submit a correctly completed form online or by paper.
- An e-gift card will be supplied in the amounts noted in the table in section 9. If you transfer less than £10,000 you will not receive an e-gift card.
- The following types of transfer will qualify for the Offer:
- Cash transfer within ISAs – If you transfer in cash within ISAs, the provider you are transferring from will sell your investments and send the proceeds directly to us. We will hold them as cash within your account until you decide what you would like to invest in.
- Cash transfer within GIAs - If you hold any existing cash within your investment account with the transferring provider, this will be transferred to Fidelity and held as cash in your Fidelity GIA.
- Re-registration of assets within ISAs or GIAs – this involves a change to the fund or share register to show that Fidelity has taken over the administration of your investment/s. We can re-register your investments if the same investments are available through the Fidelity Investment Platform, and they are able to be re-registered*. If you hold a particular share class of an investment that we do not offer, we will sell your investment after we re-register it and move the proceeds into a share class that is available on the Fidelity Investment Platform. This switch can take up to two business days, and your money will not be invested during this time. If you hold an investment that is not available through the Fidelity Investment Platform or is otherwise unable to be re-registered* the following will apply:
- if your investment is held in an ISA it will be sold and transferred to us as cash; and
- if your investment is held in an investment account, we will not sell your investment to transfer as cash as this could trigger a Capital Gains tax liability.
Please note: A re-registration does not count as a “disposal” for capital gains tax purposes, even if we switch your investment into a different share class.
* Re-registration is not available for some products on the Fidelity Investment Platform. For example, a number of offshore funds cannot be re-registered. - This Offer excludes:
- transfers of assets currently held through Fidelity FundsNetworkTM;
- advised or intermediated transfers;
- transfer of SIPPs or Junior SIPPs; and
- the lodgement of certificated shares
- The Offer will also not apply to assets that are currently held in a product/account provided or administered by any company within Fidelity’s group of companies which are transferred to another provider and then moved to Fidelity Personal Investing.
- Any other new investment will not qualify for the Offer.
- Any transferred assets will be subject to the applicable client terms for the product you have been transferred to.
- The value of your e-gift card will be determined by the total value of your eligible transferred assets on completion of the final transfer, as set out in the table below.
Total transfer value
John Lewis and Partners e-gift card
£10,000 - £14,999
£20
£15,000 - £24,000
£30
£25,000 - £49,999
£50
£50,000 - £99,999
£100
£100,000 - £149,999
£250
£150,000 or over
£500
- Your e-gift card will be sent to you within 90 days after the closure of the Offer (20th April 2020). If your transfer has not completed by then, we will send within 90 days after the completion of your last eligible transfer. Your e-gift card will be emailed to you via the email address that you have provided for your Fidelity account. We will not be responsible for any loss you suffer as a result of incorrect details we hold in relation to your account. You can update your personal details by logging into your account online.
- We ask that the assets you move to us as part of this Offer be held with us for at least 18 months after the completion of the transfer and must not be linked to an adviser or intermediary during this period. The 18-month period starts on the date that the last transfer is settled on your account. If you transfer or re-register your assets to another provider within this 18-month period, Fidelity reserves the right to reclaim the value of the e-gift card sent to you as part of this Offer. Fidelity may do this by withholding an amount prior to transferring or re-registering your assets to another provider. We will not reclaim the amount from assets within a SIPP, other pension or ISA. Withdrawals from your account/s or income payment will not count as transfers for the purposes of this condition and will not result in our reclaiming your e-gift card value.
- Fidelity reserves the right to amend or offer a suitable alternative to the e-gift card (to the same value) without notice during the Offer period.
- Fidelity shall not be liable for any loss or damage suffered as a result of acceptance of the e-gift card, any defects, delays or inadequacies in the e-gift card or the arrangements surrounding the e-gift card, or from any event beyond the reasonable control of Fidelity. Fidelity shall not be liable in contract, tort, negligence or otherwise for any direct or indirect consequential loss suffered in relation to the e-gift card.
- Nothing in these terms and conditions shall operate to exclude or restrict liability of Fidelity from time to time for death or personal injury resulting from negligence.
We promote transfer offers like the Offer on a regular basis. However, it is important that you take enough time to decide whether transferring is right for you. If you need more time, please wait until the next offer period.
Issued by Financial Administration Services Limited, which is authorised and regulated in the UK by the Financial Conduct Authority. Fidelity, Fidelity International, the Fidelity International logo and the F symbol are trademarks of FIL Limited.
CSO9483/200420
Thank you. Your offer registration has been received.
Please remember, if you haven’t already done so, to qualify for the £25 offer you also need to have made a qualifying investment between 17 August 2020 and 7 December ’20 (’Offer Period’).
A qualifying investment means one of the following:
a. Any new monthly regular savings plan (RSP) of £200 or more set up online (through the Fidelity Personal Investing website: fidelity.co.uk) into a new or existing Fidelity ISA, SIPP or investment Account during the Offer Period.
b. Any lump sum investment of £2,500 or more set up online (through the Fidelity Personal Investing website: fidelity.co.uk) into a new or existing Fidelity ISA, SIPP or Investment Account during the Offer Period.
The £25 cashback payment will be made to you within 30 days after the closure of the Offer.
You can view full offer terms and conditions here.
Cash Back Offer – terms and conditions
This Cash Back Offer (the “Offer”) is available when you apply to transfer your pension(s), ISAs or other investment account assets between 1st November 2021 and midnight on the 28th February 2022.
1. The promoter of this offer is Financial Administration Services Limited (“Fidelity”), Beech Gate, Millfield Lane, Lower Kingswood, Tadworth, Surrey, KT20 6RP.
2. Subject to section 5, the Offer is available to anyone who completes a transfer of their assets from other providers to Fidelity Personal Investing. This offer is not open to those that transfer via an adviser or intermediary. To transfer assets you must submit a correctly completed form online or by paper by 28th February 2022.
3. Cash Back will be paid in the amounts noted in the table in section 9. If you transfer less than £10,000 you will not receive any Cash Back. The minimum transfer value is £1,000 unless the transfer is from another provider and you’re immediately going to start taking money from it, then the minimum is £50,000.
4. The following types of transfer will qualify for the Offer:
a. Cash transfer within ISAs and pension products – If you transfer in cash within ISAs and pensions, the provider you are transferring from will sell your investments and send the proceeds directly to us. We will hold them as cash within your account until you decide what you would like to invest in.
b. Re-registration – this involves a change to the fund or share register to show that Fidelity has taken over the administration of your investment/s. We can re-register your investments if the same investments are available through our Investment Platform, and they are able to be re-registered*. If you hold a particular share class of an investment that we do not offer, we will sell your investment after we re-register it and move the proceeds into a share class that is available on our Investment Platform. This switch can take up to two business days, and your money will not be invested during this time. If you hold an investment that is not available through our Investment Platform or is otherwise unable to be re-registered* it will only be able to be moved to us as a cash transfer (see above) if it is held in a pension or ISA. If the cash transfer is not within a pension or ISA, that amount will not count toward your total for the Offer. A re-registration does not count as a “disposal” for capital gains tax purposes, even if we switch your investment into a different share class. Please note that the minimum SIPP re-registration value is £1,000.
* Re-registration is not available for some products on the Fidelity Investment Platform. For example, a number of offshore funds cannot be re-registered.
5. This Offer excludes:
a. transfers of assets held in a product/account provided or administered by any company within Fidelity’s group of companies including, without limitation, transfers from the EBS SIPP and the Fidelity Personal Pension, or FundsNetwork SIPP, provided by Standard Life;
b. transfers of assets currently held through Fidelity FundsNetworkTM;
c. transfers from any defined contribution pension scheme investments held through, or administered by, a Fidelity group company;
d. transfers of any defined benefit, safeguarded benefit or otherwise guaranteed pensions;
e. transfers which are linked to an adviser or intermediary;
f. transfer of Junior SIPPs; Junior ISAs and
g. the lodgement of certificated shares
6. The Offer will also not apply to assets that are currently held in a product/account provided or administered by any company within Fidelity’s group of companies which are transferred to another provider and then moved to Fidelity Personal Investing.
7. Any other new investment will not qualify for the Offer.
8. Any transferred assets will be subject to the applicable client terms for the product your assets have been transferred to.
9. The amount of your Cash Back payment will be determined by reference to the “Total Transfer Value” as set out in the table below. Total transfer value will be calculated as at the date of completion of the transfer of your eligible assets (“Transfer Date”). If you transfer more than one product the Transfer Date will be the date when all the transfers have been completed.
Total Transfer Value | Cash Back Amount |
---|---|
£10,000 - £24,999 | £20 |
£25,000-£49,999 | £50 |
£50,000-£99,999 | £100 |
£100,000-£149,999 | £250 |
£150,000-£399,999 | £500 |
£400,000 - £499,999 | £750 |
£500,000 or over | £1,000 |
10. Cash Back payments will be paid to your Cash Management Account (CMA) within 90 days following closure of the Offer (28th February 2022). If the transfer of all of your eligible assets has not completed by then, we will pay within 90 days after the completion of your Transfer Date. The CMA is a separate account in your name that helps manage cash. The Cash Back can be kept in your CMA for fee collection, withdrawn or moved into whichever Fidelity Personal Investing account you choose. If moved into an ISA or SIPP, it will count towards your annual allowance.
11. We ask that the assets you move to us as part of this Offer be held with us for at least 18 months after your Transfer Date and must not be linked to any adviser or intermediary other than a Fidelity adviser during this period. If you transfer or re-register your assets to another provider within this 18-month period, Fidelity reserves the right to reclaim any Cash Back payment that was made to you as part of this Offer. For the avoidance doubt, if during this period you link to a Fidelity adviser and your assets are transferred to Fidelity FundsNetworkTM this does not constitute a transfer to another provider. Fidelity reclaim any Cash Back by withholding an amount prior to transferring or re-registering your assets to another provider. We will not reclaim any Cash Back from assets within a SIPP, other pension or ISA. Withdrawals from your account/s or income payment will not count as transfers for the purposes of this condition and will not result in our reclaiming your cash back payment.
We promote offers on a regular basis. However, it is important that you take enough time to decide whether transferring your investment(s) to us is right for you. If you need more time and wish to qualify for the offer, please wait until the next offer period.
Issued by Financial Administration Services Limited, which is authorised and regulated in the UK by the Financial Conduct Authority. Fidelity, Fidelity International, the Fidelity International logo and the F symbol are trademarks of FIL Limited.
UKM1021/36670/ CSO10591/0222